Frequently Asked Questions

Everything you need to know about shopping with Protect.

How do I know which size will fit me best?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our style team for personalized advice.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your domestic or international return process.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but usually arrive within 10-15 business days.

Are your materials sustainably sourced?

Yes, at Protect, we prioritize ethical manufacturing and sustainable fabrics. We use organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.